Process Associate
Hyderabad, India
TATA InternationalJob Detail
- Salary: ₹18000 - ₹30000
- Industry: Operations
- Role Category: Entry Level
- Job Type: Full-time
Location
- City: Hyderabad
- Country: India
Job Responsibilities
\Responsibilities
??? ?Collect the delinquent amount from the customer over the phone or take promises from them on making the payment??? ?Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
??? ?Inbound & outbound calling
??? ?Provide payment plans basis customer requirement
??? ?Maintain a deep understanding of client process and policies
